Frequently Asked Questions
If you’re considering counselling, you may have a few questions - here are some of the most common ones.
What should I expect from a first counselling session? The first session is about getting to know each other and beginning to build a sense of trust and understanding. It’s a relaxed space where we can talk about what has brought you to counselling and what you hope to gain from it — there’s no pressure to share more than you feel comfortable with. We’ll also go through the counselling contract agreement together, so everything about the way we’ll work — including confidentiality, boundaries, and practical details — is clear and transparent from the start. This helps create a foundation of safety and respect for our work together. We may spend some time exploring your hopes or goals for therapy and what a positive outcome might look like for you. The session is also an opportunity for both of us to see if we feel comfortable and able to work effectively together. Because this first meeting is about getting a feel for the process and whether it’s the right fit, I offer the initial session at a reduced rate of £20.
How many counselling sessions do I need? Everyone’s needs are unique, so the number of sessions varies from person to person. Some clients find that a few sessions are enough to address a specific concern or immediate challenge. Others prefer to begin with six sessions and then review their progress before deciding whether to continue. For those who wish to explore deeper issues, such as past experiences or ongoing patterns, longer-term counselling can provide the space and support needed for lasting growth and wellbeing. I offer both short- and long-term therapy, and you’ll always have full autonomy in deciding what feels right for you. I simply ask, wherever possible, for one week’s notice before ending counselling so that we can work together to bring your sessions to a thoughtful and supportive close.
How often should I attend counselling sessions? Everyone’s situation is different, but many people find that coming to counselling weekly—especially in the early stages—helps them get the most benefit and maintain a sense of progress. Regular sessions can provide a steady rhythm and a safe space to build trust and explore what’s going on for you. That said, I completely understand that weekly sessions aren’t always possible. If fortnightly appointments work better for you, I’m happy to accommodate that. The most important thing is finding a pace that feels comfortable and supportive for you.
What if I feel nervous about starting counselling?
 It’s completely normal to feel anxious or unsure before your first session — most people do. We’ll go at a pace that feels comfortable for you, and there’s no pressure to talk about anything before you’re ready. The first session is about getting to know each other and seeing if we’re a good fit.
Is counselling confidential?
 Yes, confidentiality is a key part of counselling. What you share stays private between us. The only exceptions are if I believe you or someone else is at serious risk of harm, or if I’m legally required to disclose information — and I’ll always aim to discuss this with you first.
What if I don’t know what to talk about?
 That’s absolutely fine. Many people come to counselling knowing something doesn’t feel right but aren’t sure where to begin. We can gently explore whatever comes up for you and follow the direction that feels most helpful. Sometimes just having the space to pause and reflect can bring new insights.
Can I end counselling at any time?
 Yes — you’re always in control of your counselling journey. You can choose to end whenever you feel ready. I do ask, if possible, for a week’s notice before finishing so we can reflect on your progress and bring things to a thoughtful, supportive close.
How do I get started? Getting started is simple. You can contact me in whichever way feels most comfortable — by phone on 07774 666541, by email at melissa.counsellorandtherapist@gmail.com or via the contact form on this website. Once I receive your message, I’ll aim to respond within 24 hours to arrange a convenient time for your free 20-minute discovery call. This short, informal conversation is a chance for us to have a chat about what’s bringing you to counselling and for me to ensure that I’m the right person to support you. If we both feel comfortable moving forward, I’ll email you a copy of the counselling contract agreement so you can look through it in your own time before your first session. Your first session is an opportunity to ask any questions, share what you’re hoping for, and get a feel for how we might work together. From there, we can decide together on the next steps, at a pace and approach that feels right for you.
How long does each counselling session last?
 Sessions last 50 minutes. This gives us time to work at a comfortable pace without feeling rushed.